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Refund Policy

Last updated: 30/03/2026

MarketingRevolution LLC is committed to providing a quality service. This policy explains the conditions under which a refund may be requested.

1 Right of Withdrawal

In accordance with applicable consumer law, the right of withdrawal does not apply to fully performed services that began before the end of the withdrawal period with the consumer's prior express consent.

πŸ“Œ By validating your order, you agree that we begin processing your application immediately and expressly waive your 14-day right of withdrawal.

2 Refund Cases

βœ… Full refund

  • β†’ Error on our part in processing your file
  • β†’ Service not provided due to technical reasons on our side
  • β†’ Double billing error
  • β†’ Cancellation before processing begins (within 2 hours of order)

βš–οΈ Partial refund (case by case)

  • β†’ Service partially performed
  • β†’ Exceptional circumstances justifying it

❌ No refund

  • β†’ Refusal by Thai authorities (independent of our actions)
  • β†’ Inaccurate or incomplete information provided
  • β†’ Service already rendered and finalized
  • β†’ Simple change of mind
  • β†’ Failure to provide documents within required timeframes

3 Refund Request Process

  1. 1 Contact us via our support page
  2. 2 Provide your tracking code (TDAC-XXXXXXXX)
  3. 3 Clearly explain the reason for your request
  4. 4 Attach any relevant supporting documents

4 Processing Times

7 days
Review of your request
business days
14 days
Refund execution (if approved)
to original payment method

5 Disputes

In case of a dispute regarding a refund, you may: contact our customer service to find an amicable solution, refer to a competent consumer mediator, or refer to the competent courts.

πŸ’¬ Contact us

Support

We respond within 24h

Step 1 of 3 β€” Your details

Step 2 of 3 β€” Your request

Step 3 of 3 β€” Your message